How Artificial Intelligence (AI) Can Assist Malaysia MLM Company ?
20 Aug, 2025
Does Your MLM Business Required AI system?
This is is a very common question MLM business owner always asked including myself. Does my company really need AI, and how to determine the organization need AI and how to justify the investment ? Or AI just is a bubble like internet bubble many years ago? Well, let me summarized some take away key points based on my personal experience and knowledge.
To begin with, business owner need to understand their business operation first before making decision for AI related services investment.
Couple of questions to start with:
Is there any tedious and repeating work? If yes how the task is being manage ? What is the cost to manage this task? Bascially this question is to let business owner know some basic information about their business, and provide guideline for comparing the cost for manual versus automation.
In simple terms:
A business owner must be able to clearly justify any investment in AI and ensure that the initiative delivers maximum return on investment (ROI). AI should never become an expensive “white elephant” that adds cost without contributing real value. Instead, the decision to invest must be supported by a solid business case, aligned with organizational goals, and measurable outcomes that demonstrate efficiency gains, cost savings, or revenue growth.
AI applies to Problem–Solution Fit by identifying business problems using data, providing and generating suitable automated solutions, validating/check results, and continuously improving the fit through learning.
In simple terms:
AI ensures you solve the right problem, with the right solution, and keep getting better results as your business grows.
Imagine this:
You have a group of loyal and experienced staff who have been handling the work for years. Yes, the job takes time, and there are small mistakes here and there, but overall—the work still gets done.
Now the company decides to bring in AI to take over some or most of these tasks. But even with AI, the project can still fail if:
AI doesn’t actually solve the real problem.
Work becomes slower or more complicated
Employees don’t know how to use the new system
The AI still needs staff to do the same manual work
Results are not measurable
The AI requires high maintenance and support
Staff resist or reject the change
If the company uses AI just because it’s “trendy,” but it doesn’t fix the real issues—then it’s a wasted investment.
If staff need to click more buttons, follow more steps, or wait longer than before, the AI is not helping—it's hurting productivity.
If the team feels confused, frustrated, or scared to use AI, the system will be ignored and the old problems remain.
If people still need to double-check, re-enter data, or correct AI output, then it’s not saving time or cost.
If the company cannot clearly see improvements—faster process, fewer errors, lower cost—then the AI project has no proven value.
If it constantly breaks down, needs special technical help, or becomes too expensive to maintain, it defeats the purpose.
If employees feel they are being replaced instead of supported, they may avoid using the AI system, causing the project to fail.
In simple terms: AI should make life easier, faster, and cheaper. If it fails to do that, the AI project is not successful
AI can only work properly if it has enough good-quality information to learn from (Garbage in, Garbahe Out). If the data is missing, messy, or hard to access, the AI cannot give accurate results.
In simple terms:
AI works like a smart employee — but it can only do its job well if you give it the right information, in the right format, safely and legally.
Conclusion:
Every business is unique, and so are its needs. Deciding whether AI will truly benefit your organization requires careful evaluation to avoid failed projects and unnecessary financial losses. To help minimize your investment risk, we propose an outsourcing business model where payments are tied to real, tangible results—not just word of mouth promises or PowerPoint presentations. This ensures that you only pay when measurable outcomes are delivered, giving your business a safer and more practical path to adopting AI solutions.